By browsing and using our website, you agree to comply with the Terms & Conditions which govern our relationship with you. The website is for general information and subject to change without notice. It uses cookies to monitor browsing preferences, which means some personal information will be stored. The website contains material owned and licenced by us, which include (but not limited to) logo, design, layout, forms, photography, text and graphics with all rights reserved. No data within it may be reproduced in any form without permission of the copyright owner. Unauthorized use may give reasons for us to claim damages and may be a criminal offence. When using our website, you will not misuse it by hacking and agree to pay Citylife Apartments all costs and damages that may incur as a result of the terms being breached. The website include links to external websites, which are provided to give visitors additional useful information. We do not endorse external websites and have no responsibility for the content of these sites. You’re advised to read the privacy policy or statement of other websites prior to using them.

You are prohibited from submitting, transmitting and uploading any data/material, applications, registration information, comments & feedback including:

  1. unauthorized promotion and advertising
  2. viruses and other harmful data
  3. defamatory and offensive material
  4. promote violence, discrimination and illegal activity
  5. infringe intellectual property rights
  6. invade another person’s privacy
  7. wrongfully give the impression that information is from us
  8. impersonate and misrepresent another person or company
  9. fraudulent and/or unlawful information or data in any form

Disclaimer: we have taken all possible measures to ensure that the information on our website is correct. However, we cannot guarantee its accuracy and/or be held responsible for changes, errors or incorrect information given by any third party.

Liability: we are not liable for any loss or damage caused by using our website. It’s your own responsibility to ensure that products, services and information are according to your specific requirements. Nor do we take responsibility for loss or damages to people and their belongings either direct, indirect, force majeure and consequential whilst staying in an apartment booked through us.

Jurisdiction: any dispute(s) arising in regard to the Terms & Conditions are subject to the jurisdiction of the courts of England and Wales

Payments: our apartment providers charge the rent and most require payment by a secure online link at the time of booking. Some ask for credit card details and a billing address. Others may ask for a Credit Card Authorization Form to be completed and signed by the cardholder. For corporate clients making a booking for several months we can request an invoice for payments to be made by bank transfer. Any bank charges/fees are to be paid by the client. Some providers charge a deposit which is refunded shortly after departure if there are no breakage or damages in the apartment. Telephone charges and requested extras, such as additional cleaning, theatre tickets, airport transfer, dry cleaning etc. must always be settled before departure.

General: we are an independent agent and offer a bespoke booking service which is free of charge. The apartments on our website are either owned or managed by a third-party accommodation provider. After a booking has been made, the contractual relationship is entirely between the guest/s and the provider/s. Our accommodation providers have different Terms & Conditions and brief details are published on each property page on our website. The provider’s full details may be included in the booking confirmation and/or are found on the provider’s own websites.

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