Features

Rates

Type of apartment	Sleeps max.	From £ per night
1-bedroom	2 guests	80
2-bedroom	4 guests	110

Note: the rates are inclusive of 20% VAT (tax) for the first 28 nights and 4% thereafter

Photos

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Booking terms

To make a reservation the provider require a credit or debit card details. MasterCard, Visa, American Express, Maestro, JCB, Electron and Diners Club are accepted. Guests are required to complete and return a credit card authorisation form before their reservation is made. The balance will be charged to the same card account unless otherwise requested. 1.8% card fee is charged for each transaction for personal credit cards and 1.95% for commercial cards. Alternatively payment can also be made by bank transfer with bank fees payable by the guest. Rent is charged at the time of booking. Bookings for more than 1 month will be charged on a monthly basis. The provider reserve the right to cancel any reservation if payment has not been paid 28 days before the date of arrival

Amendments to bookings: any changes made once a reservation has been confirmed, will incur a charge of £30. Amendments made less than 28 days before arrival will be treated as a cancellation, unless the duration of stay is extended.

Cancellation policy: 29 nights prior to arrival in which case the deposit will be refunded. If you are unable to give this length of notice, the full cost of the booking may be charged. A refund may be made at the discretion of the apartment’s management, if the property can be rented to other guests. No refunds will be made for non-arrivals, late arrivals or early departures. Clients are recommended to take out adequate travel insurance.

Security Deposit: on arrival, guests are required to provide either a credit card imprint or a cash deposit to the management of the apartments. Any breakages, damage or additional charges incurred during the stay will be deducted from the deposit or billed to the card. All charges must be settled in full before departure.

Arrival & departure times: please note the check-in and check-out times for your apartment on your confirmation. If guests require an early check-in and / or late check-out, we recommend booking the apartment for the previous and/or following night. Luggage storage is available for early arrivals.

Liability: there may be occasions where, because of circumstances beyond the provider’s control, they need to amend prices or change accommodation at short notice. If this cannot be avoided, they will use our best endeavours to inform guests of any such change before arrival.

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Features

Rates

Type of apartment 1 May 2012 – 30 April 2013	Sleeps max.	£ total 3 nights	£ total 4 nights	£ total 5 nights	£ total 6 nights	£ total 7 nights
Flat 3,5 – 1-bedroom	2 guests	611	713	815	916	1018
Flat 4,6,7 – 2-bedroom	3 guests	690	803	918	1033	1148
Flat 8 – 2-bedroom	4 guests	736	859	980	1104	1225
Flat 1,2 – 3-bedroom	5 guests	938	1094	1251	1407	1564

Type of apartment Olympics 2012	Sleeps max.	£ total 3 nights	£ total 4 nights	£ total 5 nights	£ total 6 nights	£ total 7 nights
Flat 3,5 – 1-bedroom	2 guests	721	840	960	1081	1200
Flat 4,6,7 – 2-bedroom	3 guests	840	980	1120	1260	1400
Flat 8 – 2-bedroom	4 guests	897	1046	1196	1374	1495
Flat 1,2 – 3-bedroom	5 guests	1066	1244	1421	1599	1776

Note: VAT (tax) is not applicable

Special booking terms apply during Oympics 2012 – 27 July and 12 August

Apartments 2, 4 and 6 have a sofa bed in the living room and can accommodate 2 extra guests for £100 per week. Apartments 4 and 6 also have a small extra dressing room. The 2 and 3 bedroom apartments have 2 bathrooms. In some apartments a single extra bed can be provided for £60 per week. Baby cot on request £50 per week. Broadband Internet is charged £15 per 4 weeks, which is a minimum fee. Outgoing telephone calls are for guests to use by purchasing their own calling cards

Photos

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Booking terms

Credit card details are required in order to make a make a reservation.

Payment: 20% of the rent is charged at the time of booking. The amount is non-refundable. Full rent must be received 6 weeks prior to commencement of the booking. Payment can be made by credit card (VISA, MasterCard), debit cards (VISA, VISA Electron, Maestro) or bank transfer. Please add £20 to cover for bank charges. Please also note that there is a 3% fee for all transactions. American Express and Diners card are not accepted

Deposit: £300 is required to cover for any damages made in the apartment

Cancellation policy:

Cancellation more than 31 days before arrival, 20% rent is non refundable
Cancellation between 15-30 days before arrival: 50% of the rent is payable
Cancellation less than 14 days before arrival: rent will not be subject to any refund, regardless of whether or not full payment has been received.

For long terms stays (more than 4 weeks), should a visitor wish to shorten the stay, 3 weeks notice is required in writing. If an apartment is vacated without notice the provider will retain the amount corresponding to the 3 weeks.

Visitors are strongly recommended to ensure they have suitable travel insurance.

TERMS AND CONDITIONS:
2012 London Olympic Games – 27/07/2012 – 12/08/2012

Minimum stay: 5 nights

Payment: full payment (i.e. Balance less deposit already paid if applicable) must be received 90 days prior to commencement of the booking. If payment is not received by our provider the due date, they reserves the right to cancel the booking immediately upon notice.

For bookings made less than 21 days prior to arrival, payment can only be made by card or bank transfer. Payments will be automatically taken using credit card provided.

Payment methods: Visa, MasterCard and debit card (Visa, Visa Electron, and Maestro). Please note there will be a 3% bank surcharge that will be added onto all card transactions. American Express and Diners cards are not accepted. Bank cheques are only accepted if provided more than 21 days prior to arrival date. By bank transfer, we will give the provider’s details at the time of booking. Please add £20 to cover bank charges and quote the booking reference number. To register your booking paid via bank, the provider requires a copy of the transfer sent to them directly by fax.

General: should the provider need to change the booking, alternative accommodation will be offered or a full refund given. They cannot take responsibility for loss of any luggage, valuables or for injury sustained during your stay, whether in an apartment provided or whilst you are out. Therefore travel insurance is strongly recommend

Force majeure: the provider shall not be liable to any person by reason of any delay or failure to perform any obligations due to any circumstances beyond their control.

Amendments: any amendments requested by the client cannot be guaranteed by the provider if there is no availability as per the amendment request. £30.00 charge applies for all amendments.

Cancellation: all requests for cancellation must be made in writing and will take effect from the date the provider receive the notification. Advance payment (deposit) is non-refundable in all circumstances.

Cancellation less than 90 days before your arrival will not be subject to any refund.

Damage & lost keys: the provider requires a £300 damage deposit for each booking either in cash, cleared funds or credit/debit card. If taken by cash or cleared funds, your deposit will be returned to you within 14 days, if taken by card, it is only a preauthorisation on funds.

There are no charges, unless: the conditions relating to reservations, payment and cancellation are not respected. If keys are lost or unreasonable damage is caused in the apartment

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Features

The property is brand new development and some work is still taking place on the premises between 8am and 5pm. However, the apartment provider will endeavour to ensure that the disruption to visitors are kept to a minimum

Rates

Type of apartment No. of nights Valid until 6 March	Sleeps max.	£ per night 1-7 nights	£ per night 8-28 nights	£ per night 29+
Studio	2 guests	100	95	90
Open plan 1-bedroom	2 guests	105	100	95
American double	4 guests	140	133	126

Type of apartment No. of nights 7 March – 7 May	Sleeps max.	£ per night 1-7 nights	£ per night 8-28 nights	£ per night 29+
Studio	2 guests	125	119	113
Open plan 1-bedroom	2 guests	135	128	122
American double	4 guests	170	162	153

Type of apartment No. of nights 8 May – 16 December	Sleeps max.	£ per night 1-7 nights	£ per night 8-28 nights	£ per night 29+
Studio	2 guests	130	124	117
Open plan 1-bedroom	2 guests	140	133	126
American double	4 guests	175	166	158

Note: the prices are exclusive of 20% VAT (tax) for the first 28 nights and 4% thereafter

Suppliment dates – Over the following dates, the supplement specified will be applied per night:

22-26 May – £20 – min. stay 2 nights
22 June – 8 July – £20 – min. stay 5 nights
9 – 15 July – £30 – min. stay – 5 nights
20 July – 15 August – £75 – min. stay 7 nights

An extra bed can be provided in the 2-bedroom and the American double apartments (2 double beds in the sleeping area) for £30 per night, accommodating 5 guests in each unit

Additional chargeable services: grocery shopping, laundry & dry cleaning and airport transfer

Photos

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Booking terms

Credit card details are required to make a reservation.

Cancellation policy:
Stays of 1-3 nights – 24 hours prior to arrival or 1 night rent will be charged
Stays of 4-6 nights – 48 hours prior to arrival or 2 nights rent will be charged
Stays of 7 nights or more – 14 days or 3 nights rent will be charged

Early departures:
Stays of 1-3 nights will be charged a 1 night cancellation fee
Stays of 4-6 nights will be charged 2 nights cancellation fee
Stays of 7+ nights will be charged 3 nights cancellation fee
Stays of 28+ nights will be charged 7 nights cancellation fee
Stays of 60+ nights will be charged at 28 nights cancellation fee

No shows (non arrivals):
No refunds will be made for non-arrivals.

Group bookings:
Reservations for multiple rooms may be treated as a Group booking request and an applicable Group rate and contract will apply. Bookings of 5+ apartments that cancel within 14 days of arrival will incur a 50% cancellation fee on the total booking value

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Features

Rates

Type of apartment	Sleeps max.	From £ per night
Studio/double	2 guests	95
Studio/triple	3 guests	120
Small duplex	3 guests	130
1-bedroom/medium	3 guests	140
1-bedroom/large	4 guests	150
Large duplex	5 guests	175

Note: VAT (tax) – not applicable

Broadband Internet charge is £5 for 1 day, £15 per week or £30 per month inc. VAT

Photos

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Booking terms

Payment Policy:

Credit card details are required and a deposit is taken to guarantee the booking. GBP100 per apartment for booking of less the 4 weeks or the equivalent of a full week’s rent per apartment for bookings of 4 weeks and more. This charge is non-refundable and will be deducted from the total bill on arrival.

Payment can be made by cash, travellers’ cheques, credit cards (Visa, MasterCard) or UK debit cards. Please note that payment by credit or debit card is subject to a surcharge of 3%.

Cancellation Policy:

Cancellation notice must be given in advance in a written form sent by fax or e-mail by the person who originally made the reservation. The provider cannot compensate for cancellations due to bad weather, illness, and changes in travel plans or travel delays. A travel insurance is therefore highly recommended.

Cancellation fee will be debited automatically from the credit card provided to secure the booking following a written cancellation notification. In case of “No Show” and/or in the case where no written notice for cancellation is given, the provider will automatically charge the full amount of the booking. The amount due will be debited from your credit card without prior notice.

Fee – specified below are the maximum penalties incurred in case of a cancellation. These are set in relation to the length of notice give; if circumstances allow a lower charge then the maximum will be taken, but this is entirely to the management discretion.

Bookings for 1 or 2 apartments for less than 5 weeks:

Cancellation more than 30 days prior to arrival: 100 GBP (non-refundable deposit)
Cancellation 29 to 15 days before arrival: 30% of the whole stay
Cancellation 14 to 4 days before arrival: 50% of the whole stay
No show or cancellation 3 days before arrival: whole stay charge

Bookings for more than 2 apartments or for more than 5 weeks:

Cancellation more than 30 days prior to arrival: 30% of the whole stay Cancellation 29 to 8 days
Before arrival: 50 % of the whole stay No show or cancellation 7 days before arrival: whole stay charge

Reducing the number of nights:

Over 15 days prior to arrival: 15 GBP/nigth (admin fee) 1 to 15 days prior to arrival: 1/3 of 1 night’s price/night

In the unlikely case where the provider has to cancel the reservation (for varying reasons from water damage to unscheduled building works) they will inform you and attempt to re-accommodate in a suitable accommodation of their own at a price equivalent to the original agreed. In any case they will not be held responsible for any extra costs the client bears over and above the original price agreed in securing alternative accommodation.

When re-accommodation is impossible the provider will issue a full refund to any payments made.

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