Features

Rates

Type of apartment	Sleeps max.	From £ per night
2-bedroom/2-bathroom	4 guests	600

The rates are exlusive of 20% VAT (tax) for the first 28 nights and 4% thereafter

Photos

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Booking terms

Credit card details are required to make a reservation. In order to avoid the card being charged for the full stay, cancellations must be made no less than 28 days prior to arrival

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Features

Rates

Type of apartment No. of nights	Sleeps max.	£ per night 1-6	£ per week 7+	£ per week 28+	£ per week 90+
Studio	2 guests	110	635	600	585

Note: the prices are exclusive of 20% VAT (tax) for the first 28 nights and 4% thereafter

Additional chargeable services: airport transfer, food hamper, flowers and cot hire on request for £25 per week plus VAT and delivery. Communal laundry room £2.50 per wash

Photos

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Booking Terms

Credit card information is required to make a reservation.

Cancellation prior to arrival:
Stays of 1-6 nights – 72 hours notice
Stays of 7-27 nights – 7 days notice
Stays of 28 nights – 14 days notice

Cancellation after arrival:
Stays of 1-6 nights – no cancellation
Stays of 7 nights+ – 14 days notice

Deposit & Damages: whilst a deposit is not required, guests are responsible for any damages caused during their stay. If the apartment cannot be rented out due to damages, the provider reserves the right to charge guests for lost income whilst the property is being repaired so it can be deemed fit for purpose. The person who made the booking (and guest) will be kept informed of these potential charges and documented & photographic evidence will be available. These charges will be billed to the original booking credit card, unless other arrangements are requested at the time of departure

Extensions: if your initial booking is for 60 nights plus, you will have the option to extend. 14 days notice is required to guarantee an extension to a current stay and extensions requested less than 14 days in advance are subject to availability. For initial bookings of less than 60 nights, requests for extensions will be subject to availability.

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Features

Rates

Type of apartment No. of nights	Sleeps max.	£ per night 1-6	£ per night 7-28	£ per night 1-3 months	£ per night 3 months+
1-bedroom	2 guests	187	177	167	162
2-bedroom	4 guests	249	239	224	214
2-bedroom/superior	4 guests	279	269	254	244
3-bedroom	6 guests	377	342	332	322

Note: the prices are exclusive of 20% VAT (tax) for the first 28 nights and 4% thereafter

Special rates and Terms & Conditions apply for Olympics and Paralympics 2012. Contact us for details

An extra can be provided on request for a child under 12 years for £15 per night plus VAT and a baby cot is £5 per night plus VAT – no bedding is provided for the cot. Car parking on request is £15 per day or £85 per week plus VAT. Broadband is charged £15 per week plus VAT (tax)

Photos

Click on images to see larger versions

Booking Terms

Credit card details are required in order to make a reservation and the rent will be charged at the time of booking. For Amex and Diners there is a surcharge of 3% of the rent. VISA & MasterCard the fee is 1.5%. There is no fee for debit cards or Maestro

Guests should be aware that they are repsonsible to pay for any damages and breakage in the apartment

Cancellation Policy:
Stays of less than 7 nights must be cancelled at least 7 days prior to 12 noon on the date of arrival in order to avoid a cancellation fee charge equivalent to the total rent

Stays 7 to 27 nights must be cancelled at least 7 days prior to the date of arrival in order to avoid a cancellation fee equivalent of 7 nights rent

Stays of 28 nights+ must be made at least 28 days prior to the arrival date to avoid a cancellation fee equivalent of 7 nights rent

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Features

Rates

Type of apartment	Sleeps max.	£ per night	£ per week
1-bedroom/Open plan	2 guests	170	925
1-bedroom/Penthouse	2 guests	250	1150

The rates are inclusive of 20% VAT (tax) for the first 28 nights and 4% thereafter

Photos

Click on images to see larger versions

Booking terms

Credit card details are required to make a reservation.

STANDARD PAYMENT POLICY:
30% deposit will be charged on the day of the booking and the balance to be paid within 14 days prior to arrival

CANCELLATION POLICY:
•Bookings cancelled by the guest up to 1 month before the start of the stay will receive a 100% refund
•Bookings cancelled by the guest up to 2 weeks before the start of the stay will receive a 50% refund
•Cancellations must be made by 12 Noon on the appropriate day

DAMAGE LIABILITY:
Clients are liable for the cost(s) of repair and / or replacement arising as a result of negligence with any part of the building or contents therein. A £300 security deposit will be payable upon arrival and held against any damage or loss caused during the stay

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Features

Rates

Type of aparatment	Sleeps max.	From £ per night
Studio	2 guests	99
1-bedroom	2 guests	135
2-bedroom	4 guests	190
3-bedroom	6 guests	290
3-bedroom Penthouse	6 guests	450

The prices are inclusive of 20% VAT (tax) for the first 28 nights and 4% thereafter

Photos

Click on images to see larger versions

Booking terms

Credit card details are required to secure an apartment

Cancellation policy: 2pm prior to the day of arrival

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Features

Rates

Type of apartment	Sleeps max.	£ per night
1-bedroom	2 guests	195

Note: the price is exclusive of 20% VAT (tax) for the first 28 nights and 4% thereafter

Photos

Click on images to see larger versions

Booking terms

Credit card details are required in order to make a reservation.

Security Deposit – In addition to your payment of the price of the apartment you may be required to pay a security deposit of £250.00 (or such other amount as we may agree) against any additional expenses you may incur and any damage to the apartment suffered during your stay. The most likely expenses are telephone charges, but you may also wish to purchase some of our additional services, e.g. groceries

Cancellation Policy: for bookings cancelled before 14 days of arrival a £25 administration fee will be charged. Within 14 days of arrival 2 weeks rent will be charged

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Features

Rates

Type of apartment No. of nights	Sleeps max.	£ per night 3-29	£ per night 30+
1-bedroom	2 guests	140	130
2-bedroom	4 guests	190	180

Note: the prices are exclusive of 20% VAT (tax) for the first 28 nights and 4% thereafter

In the 2-bedroom apartments, twin beds can be provided on request in the second bedroom to replace the double bed for an extra
charge of £150 on top of the total cost of the booking. Fold-out beds are available for £15, baby cot for £10 – per night

Additional chargeable services: laundry & dry cleaning, airport transfer & business support

Photos

Click on images to see larger versions

Booking terms

Credit card details are required in order to make a reservation and payment is due at the time of booking.

Cancellation Policy:

1-28 nights – 7 days notice prior to arrival
29-90 – 14 days
90 days + – 28 days

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Features

Rates

Type of apartment No. of nights	Sleeps max.	£ per week 28-89	£ per week 90-179	£ per week 180+
1-bedroom	1-2 guests	835	795	760

Note: the price is exclusive of 20% VAT (tax) for the first 28 nights and 4% thereafter

Photos

Click on images to see larger versions

Booking terms

Credit card information is required to secure a reservation, no matter which method of payment is selected. Provision of credit card details are essential to secure any liability in respect of supplementary services, such as telephone calls or other services. Rent will be charged at the time of booking subject to a fee of 2%. For American Express the fee is 2.95%. For international bank transfers there is a service charge of £15.

Cancellation:
For stays of 28+ nights – notice of cancellation is required, in writing, 14 days prior to midday on the day of scheduled arrival, to avoid a cancellation penalty equal to the cost of 14 nights.

Early Departure:
Please note: you may be subject to an increased price should your final length of stay be shorter than the original booking period.

Extensions:
All requests for extensions will be subject to availability. For all other lengths of stay, 14 days notice is required to guarantee an extension to a current stay. Extensions requested less than 14 days in advance are subject to availability.

Damages:
While the provider does not charge a deposit, guests are responsible for any damages caused during their stay. If the apartment cannot be let due to damages, the company also reserves the right to charge guests for lost income whilst the property is being repaired so it can be deemed fit for purpose. The person who made the booking (and guest) will be kept informed of these potential charges and documented & photographic evidence will be available. These charges will be billed to the original booking credit card, unless other arrangements are requested at the time of departure.

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Features

Rates

Type of aparatment	Sleeps max.	From £ per night
Superior studio	2 guests	82.50
Comfort 1-bedroom	2 guests	75
Superior 1-bedroom	2 guests	91
Comfort 2-bedroom	4 guests	111
Superior 2-bedroom	4 guests	119
3-bedroom	7 guests	129

The prices are exclusive of 20% VAT (tax) for the first 28 nights and 4% thereafter

Photos

Click on images to see larger versions

Booking terms

Credit card details are required to make a reservation and the rent is charged at the time of booking. For bookings of over 14 nights only the first 14 nights rent is payable in advance with subsequent rental being due fortnightly in advance or by negotiation.

Cancellation policy: Bookings of 1 – 6 nights should be cancelled no later than 4pm on the day prior to arrival. Bookings of 7 nights or longer should be cancelled not less than 7 days prior to arrival. Later cancellation results in the 1st night being charged. A £25 administration fee will be charged for all cancellations

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Features

Rates

Type of apartment	Sleeps max.	From £ per night
1-bedroom/1-bathroom	2 guests	89 – 179
2-bedroom/2-bathroom	4 guests	109 – 239
3-bedroom/2-bathroom	6 guests	159 – 289

Note: the rates are inclusive of 20% VAT (tax) for the first 28 nights and 4% thereafter

Prices vary depending on season and various events taking place such as New Year, Easter, 6 Nations games and the Royal Highland Show

Photos

Click on images to see larger versions

Booking terms

Reservations:
Apartments must be booked in advance (minimum 24 hours) and secured by credit or debit card details which must be the card belonging to the guest. Confirmation of your reservation will be confirmed in writing by email. The provider reserve the right to decline any reservation, both during and after booking, that causes us significant concern, with any refund in such circumstances being at our discretion

Cancellation Policy:
Cancellation in writing within 7 days of first nights stay – full payment for all apartments and nights booked.
Cancellation in writing 8 – 14 days of first nights stay – 75% payment for all apartments and nights booked.
Cancellation in writing 15 – 28 days of first nights stay – 50% payment for all apartments and nights booked.
Cancellation in writing 28+ days of first nights stay – Any deposit paid through VisitScotland.
Cancellation fee may be waived if the accommodation is booked for a future date within 3 months of original booking

Stag, hen and party groups are now allowed in the apartments

Payment:
Payment must be made in full prior to, or on check-in to the apartment and can be made with any major credit/debit card, cash or personal cheque. Credit/debit card details will be requested even from those guests paying by cash/cheque to provide us with security against any damages, or other expenses incurred during the course of your stay. (see also damages)

Check in / Check out:
Guests may check in from 2pm onwards and will be greeted by a member of staff on arrival who will provide a short tour of the apartment and explain its facilities. Earlier check-in times may be possible but must be confirmed with the provider at least 24 hours in advance of arrival. They accept no responsibility for guests arriving before 2pm without prior agreement. Under normal circumstances the latest check-in time is 10 pm (for personal health, safety and security reasons). This time may be extended by prior agreement with the provider preferably 7 days, and at least 24 hours, in advance of arrival. The provider will make every effort to check-in late any guest delayed by air, rail or bus services, though we ask that, as far as possible, the guest makes every reasonable effort to communicate any expected delay to the apartments at the earliest opportunity. We reserve the right to decline any late check in on the grounds noted above. Where we decline a late check-in, the guest will remain liable for the cost of the apartment for that night and will be billed accordingly

Check out time is 10 am on the day of departure. This time may be extended at the discretion of the provider and any requirement for an extended check out time must be indicated by the guest on arrival. Unauthorised extension of check-out times may be subject to a charge up to the full standard price of one night’s reservation for the apartment.

Occupants:
For health and safety reasons, only persons notified to the provider prior to arrival may occupy the apartment. The number of persons permitted to occupy the apartment is limited to the number of beds available and this limit may not be exceeded, other than with the express permission, eg. where a family of 5 (2 adults, 3 children) require a two bedroom apartment which only has beds for 4. In such circumstances the provider would seek to make arrangements to accommodate this booking. The inclusion of any unauthorised guest for an overnight stay, in an apartment will lead to additional charge of £100.00 + VAT per night for the full duration of the booking. Where a 1 bedroom apartment is requested by the guest and a 2 bedroom apartment is provided, the 1 bedroom rate will apply as long as the 2nd bedroom is not used during the reservation. Should the 2nd bedroom be used, an additional fee of £50.00 +VAT per night for the full duration of the stay will be charged to the credit/debit card supplied at check-in. If a guest wishes to make use of the 2nd bedroom it is their responsibility to communicate this to the provider at the earliest opportunity and preferably no later than check-in. Otherwise, the additional guest will be regarded as unauthorised and the £100.00 +VAT per night charge will apply for the full duration of your stay.

Smoking:
As with all public buildings in Scotland, no smoking is permitted within the apartments or the block therein. The provider reserve the right to charge a £100.00 deep cleaning fee for any breach of this policy.

Apartment Unavailability:
In the unlikely event that the provider is unable to provide you with the apartment originally booked, the provider will endeavour to relocate you to another apartment within the company at no additional cost. Where this is not possible, and no other apartment is available (for example, see Force Majeure), they will provide our guest(s) with a full refund and assist, as far as possible, in identifying alternative accommodation. Their liability for this does not extend to any transport or other costs associated with the change of accommodation.

Damages and other costs:
Apartments should be left in a clean and tidy condition, subject to fair usage, prior to check out. Any damage to the apartment must be reported to the provider immediately. Guests are liable for the cost of any damages, be they negligent or malicious, and will be billed accordingly using the credit/debit card details provided on check-in. Any interference with fire alarms or fire fighting equipment will lead to a £500 fine for endangering the safety and security of guests and to cover the provider for any fine incurred for falsely calling out the fire service. Lost or damaged keys will be charged at a minimum of £60 to cover the cost of replacements, new locks and locksmith call out charges. Guests will also be charged for any items removed from the apartment at the end of their stay without authorisation.

Call outs:
The provider will endeavour to respond quickly to guest call outs to rectify problems relating to heating, plumbing, electricity supply and telephone. Where this is an emergency, they will seek a local tradesman or appropriate engineer to be on site within 24 hours, though during local and national holidays this may prove difficult. In such cases, they would offer to relocate guests to an alternative apartment. Where a call out is not an emergency, they will provide the said service at the earliest opportunity. It is the responsibility of guests to check that heating and hot water supplies are working within 1 hour of entering the apartment and guests must inform the provider immediately should there be any defect in these services. Where a problem is identified in these circumstances the same conditions will be applied as above.

Lost property:
The provider cannot be held liable for any property lost or damaged by guests during their stay, be this in the apartments, car park or held by reception at the request of the guest. They provide personal safes at no extra cost for the storage of valuable items. Lost property found in the apartments after guests have checked out will be retained for 14 days, after which time the items will be passed onto charity, or if not suitable for re-use will be disposed of, if they have not been reclaimed.

Force majeure:
The provider do not accept liability or pay compensation for any loss, damage or expense where our obligations are prevented or affected by reason of Force Majeure; namely any event which the provider could not, even with all due care, foresee or avoid – such as war or threat of war, riots, civil strife, terrorist activity, epidemic, pandemic, industrial action, natural or nuclear disaster, fire, adverse weather conditions, closure of airports or ports, technical problems with transport, governmental action and all other similar events.

Complaints:
The provider will make every effort to ensure the apartments are of the highest standard before, during and after our guests have stayed. Should you have any cause for complaint please contact the Customer Relationship Manager or General Manager and they will endeavour to rectify the problem to your full satisfaction.

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