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Queens Court Serviced Apartments, Kensington, London SW7

The studios, 1, 2 and 3-bedroom serviced apartments are perfectly situated in South Kensington. They are particularly spacious, bright and comfortable for business or leisure, for both short and long stays. The property has 24-hours reception, air conditioning, free WiFi Internet and daily housekeeping. Hyde Park, Kensington Palace & Gardens, Kensington High Street, Victoria & Albert Museum, The Science Muserum and the famous Harrods department store in Knightsbridge

  • Minimum stay: 1 week
  • Minimum stay: 4 weeks – 20/6-15/9-2018
  • Price from: £166 per night
  • Check-in after: 3pm
  • Check-out before: 11am
  • Nearest tube station: South Kensington
  • Rates valid until: 31 December 2018

Features

  • 9 serviced apartments
  • CCTV
  • 24-hours Reception
  • Lift
  • Fully equipped kitchen
  • Fridge/freezer
  • Microwave
  • Dishwasher
  • Washer/dryer
  • Daily maid service
  • Dining table & chairs
  • Iron & iron board
  • Hair dryer
  • DVD player
  • Flat screen TV – satellite channels
  • Air conditioning (in some)
  • Double glazed windows
  • Direct dial telephone
  • Internet (Wi-fi) – free

Rates

Type of apartment Sleeps max. £ per night
Studio 2 guests 166 – 288
Studio/Superior 2 guests 187 – 325
Studio/Deluxe 2 guests 209 – 363
1-bedroom/1-bathroom 2 guests 216 – 375
1-bedroom/Superior/1-bathroom 2 guests 230 – 400
2-bedroom/2-bathroom 4 guests 314 – 563
3-bedroom/2-bathroom/+WC 8 guests 400 – 626
3-bedroom/Deluxe/2-bathroom/+WC 8 guests 850 – 1400

VAT (tax) – not applicable

The prices are subject to availability, season and length of stay. Discounted non-refundable rates are also available on request. Please contact us for a quote

Stays shorter than 1 week can only be confirmed 1-2 weeks before arrival

Photos

Click on images to see larger versions

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1-bedroom

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2-bedroom

2-bedroom

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3-bedroom

3-bedroom

3-bedroom

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3-bedroom

3-bedroom

3-bedroom

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3-bedroom

3-bedroom

Booking terms

Payment: Credit card details are required to secure an apartment.

TERMS & CONDITIONS

Please note that payments made by credit card attract a surcharge of 3.5% for American Express, 3% for MasterCard, Switch/Maestro, Union Pay and 2% for Visa. Payment with a debit card from a UK Bank will not attract any charges, but all other debit cards will be charged as above. Cards Accepted: American Express, MasterCard, Switch/Maestro, Visa, Union Pay

For bookings for the low season the provider require a credit card to guarantee the reservation at the time of the booking, and the full pre-payment of the rental at check-in at the property.

For bookings 24/6-7/9-2017 the minimum stay is 4 weeks. To confirm the reservation, the provder require a 1 week non-refundable payment at the time of booking. Full pre-payment of the balance 30 days prior to arrival, otherwise the reservation and apartment will be released.

Bookings of 30 to 60 nights stay
1 week non-refundable deposit at the time of booking and the remaining balance is payable on arrival and check-in.

Bookings of 60 nights stay and over
1 week non-refundable deposit at the time of the booking, one month rental in advance and one month deposit prior to arrival or at check-in. The remaining balance can be payable on a monthly basis.

Group bookings of 3 or more apartment units

1 week non-refundable for each apartment unit reserved at the time of the booking. For bookings 24/6-7/9-2017 they require 1 week non-refundable deposit at the time of booking and the remaining balance 30 days prior to arrival date, otherwise the apartment will be released. Please note that for bookings during the high season the minimum stay is 4 weeks.

Credit Card Charges

Your card will NOT be charged at the time of booking, but will be used to guarantee the reservation. The card will only be charged if you fail to arrive at the apartment without prior cancellation (see Cancellation Policy below). The property reserves the right to pre-authorize credit cards prior to arrival.

Check-In & Check-Out Times

Check-in time is from 15:00pm and Check-out time is by 11:00am
Late Check-out is subject to availability. Please check with Reception on the day of departure. Extra charges may apply.

Cancellation Policy
Notification of cancellation is required 14 days prior to arrival. For bookings cancelled less than 14 days prior to arrival you will be liable for the full cost of the stay, unless the apartment can be re-let. Once you have Checked-in you must give 14 days’ notice if a reduction on your stay is required, or the same policy will apply.

Cancellation for group bookings of 3 or more apartment units
On group bookings of 3 or more apartment units (or during the high season) notification of cancellation is required 30 days prior to arrival. Once you have checked-in, you must give 30 days notice if a reduction on your stay is required, or the same policy will apply. *** Please note, one week is non-refundable.

Cancellation Policy for bookings of 30 nights and over
Notification of cancellation is required 30 days prior to arrival date and subject to re-letting on a short notice. For bookings cancelled less than 30 days prior to arrival you will be liable for the full cost of the stay unless the apartment can be re-let.

Once you have Checked-in you must give 30 days’ notice if a reduction on your stay is required, or the same policy will apply. *** Please note, one week is non-refundable.

Cancellation Policy for bookings 24/6-7/9-2017 is required 30 days prior to arrival date. For bookings cancelled less than 30 days prior to arrival you will be liable for the full cost of the stay

Smoking
All the apartments have a no-smoking policy in line with UK legislation. This policy covers the burning/smoking of all substances in our apartments, including incense. The property reserves the right to charge a penalty for non-compliance.

Security Deposit
Please note that at check-in a security deposit is required to cover any incidental breakages or damages that may occur during the occupation. The security deposit is usually an authorization on the guest credit card and this authorisation will be cancelled following settlement of any outstanding balance on your bill at check-out and if no incidental expenses have been incurred.

An authorization is NOT DEBITED from the cardholders account. The amount is held for a short period of time and is automatically cancelled.

Property Terms and conditions
A signature on the Registration Card indicates acceptance of the Terms and Conditions for the occupation of an apartment at the property. Copies are available to view at Reception and in your apartment.

APARTMENT KEYS MUST BE RETURNED TO RECEPTION ON CHECK OUT (CHARGES MAY APPLY FOR LOST KEYS)
If you have a late flight on the day of departure after check-out time, please advise Reception.
If you wish to keep your apartment until later in the afternoon, the charges are as follows:
From 12:00 to 15:00 – 50% of the daily rate you are paying
After 15:00pm 100% of the daily rate you are paying

NON RESIDENT GUEST VISIT
All VISITORS must report to Reception at the time of the visit. Due to Health and Safety Fire Regulations all NON-RESIDENT guests cannot stay beyond MIDNIGHT. Only the number of persons registered at the time of check–in may occupy the apartment. Under no circumstances is multiple occupancy allowed. No animals are to be brought into the apartment at any time.

TERMINATION OF STAY:
The provider reserve the right to terminate use and occupation of your apartment immediately in the event of:
a. Non payment of any monies due
b. Overcrowding for any type of or sort of gathering
c. Unreasonable noise or behavior (which the management reserve the right to determine)
d. Unauthorized parties or gatherings in the apartment

PERFUME INCENSE BURNING STICKS. BURNING OILS FRAGRANCE OR DIFFUSERS ARE NOT ALLOWED IN THE APARTMENT

The accommodation is for private residential use only and in a reasonable manner. The provider only allow the accommodation to be occupied by the number of persons confirmed at the time of booking. Operation of any form of business from the accommodation or use of it for any illegal or immoral purpose will require you to vacate the accommodation immediately. There is also a zero tolerance policy towards behaviour that is abusive, threatening or violent towards the staff, contractors or other guests. If you or any of your party or anyone that you authorize to occupy the accommodation behaves in this manner, the provider will terminate your right to occupy the accommodation immediately and may report the matter to the police.

NON SMOKING PENALTY
There is a no smoking policy in all premises and in all the apartments. Smokers who ignore this restriction can be fined up to £ 500 to cover the cost of an outside steam cleaning company to clean the entire apartment. Plus any income lost due to the apartment becoming unavailable for occupation by a new guest booking.

SECURITY DEPOSITS:
Studio £300.00
1-bedroom £450
2-bedroom £1000
3-bedroom £1500

PAYMENT
Payment must be made in full upon check-In to your apartment. The provider have the right to reserve and keep all or part of the deposit/advance payments in the event of your breaking this agreement by either, departing before the agreed departure date or deciding not to take the accommodation agreed by you. Such monies will not be refunded in respect of administration and additional management cost. Upon any extension of stay, the management retains the right to debit your credit card without notice. The cancellation policy is 14 days prior to arrival.

EXTENSION OF YOUR STAY
• An extension of your stay depends on availability and is at the discretion of the management.
• The management reserves the right to move you to another apartment of at least as good a standard within the building, if necessary. They will however always attempt to avoid such moves.
• Regarding internet usage: please be aware that the management cannot be held responsible for any visits to unauthorized, restricted or illegal sites. The user is liable and enters those sites entirely at their own risk.
• The provider have the right to charge for damage or loss caused by you to the apartment or its contents. Compensation will be demanded to cover the reasonable cost of repair or replacement, plus any income lost due to the apartment becoming unfit for occupation by new residents. A charge will be made for lost or damaged key/s.
• The provider wants you to treat your apartment as your home, but ask you to respect the rights of other guests to peaceful enjoyment of their apartment. Parties and loud music are not allowed (which the management reserve the right to determine). Failure to comply will result in guests being asked to leave immediately.
• The provider cannot be held responsible for the ramifications against companies or establishments recommended, such as: dry cleaners/cars or taxi companies/restaurants.

SAFE AT YOUR DISPOSAL IN YOUR APARTMENT: The property will not be held responsible for any loss or damage to valuables left unattended in the apartment.

INVENTORY CHECK OUT
When vacating the accommodation, you must leave the accommodation in the same condition as it was at the beginning of your stay, subject to fair wear and tear. Where the accommodation or any item is not left in the condition required, you must pay any costs which we incur in cleaning, repair or replacement.


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