These Birmingham serviced apartments are situated just a short stroll from the designer shops in the prestigious Mailbox. They are spacious with contemporary design. Enjoy the ambiance of canals lined with bars and fashionable restaurants, yet you are still close to the financial heart of the city. Here you have the service you’d expect from a 4* hotel and all the space you wouldn’t. For long or short term, for business or leisure, this is the perfect “home-from-home” accommodation
- Minimum stay: 2 nights
- Price from: £70 per night
- Check-in after: 2pm
- Check-out before: 10am
- Nearest train station: New Street
- Rates valid until: 31 December 2018
- 30 Apartments
- On-site reception
- 24-hour duty Manager
- Complimentary tea/coffee
- Daily maid service
- Fully equipped
- Hair dryer
- CD player
- Direct dial telephone
- Wi-Fi Internet – free
|Type of apartment||Sleeps max.||From £ per night|
Note: the rates are inclusive of 20% VAT (tax) for the first 28 nights and 4% thereafter
They are “From”, subject to availability, season and length of stay. Please contact us for a quote. Special rates apply for weekends and major events
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A credit card number is required to secure all reservations, unless a company account has been set up prior to the reservation. In this instance a company purchase order number will be required to convert a provisional reservation to a confirmed reservation. Provisional reservations will only be held for 24 hours. Please note that use of American Express will result in a surcharge of 2.5% being added to your payment. Cash or cheque payments for accommodation charges are not accepted. The rent is charged upon arrival
Rates quoted are based on length of stay (unless otherwise stated in writing), please note that where a stay is shortened your nightly rate will be revised to reflect the new length of stay and will be applied to the whole stay.
Guests will be held liable for any loss, damage or personal injury they may cause in the apartment. Guests should note that where appropriate charges for damage will include a charge for the apartment being out of service while the remedial work takes place.
All apartments are strictly non smoking, guests who smoke in an apartment will be held liable for a £100.00 deep cleaning charge.
Cancellation Policy: notification must be given within 24-hours of arrival otherwise 1 night’s rent will be charged
Weekend & Public Holiday Deposits
Please note that all weekend and public holiday stays are subject to a £250 deposit which will be taken from the payment card on the Friday prior to arrival (in addition to the accommodation charge). This deposit will be refunded to the card on the following Monday (Tuesday on bank holidays) after the completion of an apartment inspection, provided that maximum occupancy and guest noise level terms have not been breached.
Please note that the apartments are not intended as a venue for social gatherings, parties or other such events*. The provider will not accept reservations for hen or stag parties*. Each suite type has a maximum occupancy level, which if exceeded will result in forfeit of your deposit and may lead to your immediate removal from the premises without further notice and without refund of any accommodation charges.
The maximum occupancy for each apartment type is as follows:-
1 Bedroom Suite:- 2 Adult occupants and up to 2 Guests
2 Bedroom Suite:- 4 Adults and up to 2 Guests
2 Bedroom Deluxe Suite:- 6 Adults and up to 2 Guests
3 Bedroom Penthouse Suite: 6 Adults and up to 2 Guests
Where a baby cot has been supplied the maximum occupancy will be increased to include a child under the age of five.
*without the express consent in writing from management
Guest Complaints Due To Noise
In the event that the duty manager receives complaints regarding noise levels from your suite, you may be requested to leave the building immediately and both your accommodation and deposit charges will be forfeited. In the event that guests refuse to vacate the suite, having been asked to do so by the duty manager, the police will be asked to attend.
The provider will do everything it can to provide guests with the suite(s) they have chosen, however, in the unlikely event that this is not possible, they reserve the right to move guests to alternate suite(s) within the building. The total capacity of which will be equal or greater capacity than the original suite chosen. Please note that when relocating larger apartment types the provider reserves the right to split these into several suites, however guests will only be charged at the original value for the suites they have booked.
In the unlikely circumstance that the provider find themselves unable to accommodate your booking, they reserve the right to out book your reservation to an alternate accommodation provider of similar standard. All reservations are at the discretion of management and provider reserves the right to refuse any reservation which we deem may breach our terms and conditions.
Early DepartureGuest are required to give 24 hours notice of early departure to avoid a charge of one nights accommodation.